Privacy Policy

1. Purpose and categories of data

We may collect or receive personal information for several purposes related to our business operations, including the following:

1.1 Contact – By phone, mail, email, or web forms The following categories of data are collected:

• First and last name
• Company name
• Email address
• Phone number
• IP address

Retention period: We will retain this data for up to 24 months following the end of the service.

1.3 Support for services or products requested or purchased by a customer The following categories of data are collected:

• First and last name
• Email address

Retention period: We will retain this data for up to 24 months following the end of the service.

1.4 Compilation and analysis of statistics to improve the website The following categories of data are collected:

• Information on Internet activity, including but not limited to browsing history, search history, and data regarding a consumer’s interaction with a website, application, or online advertisement.

Retention period: We will retain this data for up to 24 months following the end of the service.

2. Sharing with other parties

We share or disclose this data only for the following purposes:

• Purpose of data transfer: Accounting
  Country or State/Province where the service provider is located: Canada
• Purpose of data transfer: Web hosting
• Country or State/Province where the service provider is located: Canada
• Purpose of data transfer: Bot/spam prevention

3. Disclosure practices

We will disclose personal information if required by law or under a court order, in response to a law enforcement agency, to the extent permitted by other legal provisions, to provide information, or as part of an investigation into a matter related to public safety.

If our website or organization is acquired, sold, or involved in a merger or acquisition, your contact details may be disclosed to our advisors and potential buyers, and transferred to the new owners.

4. How we respond to “Do Not Track” (DNT) signals and Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) request header. If you enable DNT in your browser, your preferences are communicated to us via the HTTP request header, and we will not track your browsing behavior.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy page:
Cookie Policy.

6. Security

We are committed to ensuring the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only necessary individuals have access to your data, that access is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites accessible via links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend reading the privacy statements of those websites before using them.

8. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended to regularly review this privacy statement to stay informed of any potential changes. In addition, we will actively inform you where possible.

9. Access and modification of your data

If you have any questions or would like to know what personal data we hold about you, please contact us. Please make sure to always clearly identify yourself so that we can be certain not to modify or delete someone else’s data by mistake. We will provide the requested information only upon receipt of a verifiable consumer request. You can contact us using the information below.

9.1 You have the following rights regarding your personal data

• • You may submit a request for access to the data we process about you.
  • You may request an overview, in a commonly used format, of the data we process about you.
  • You may request correction or deletion of the data if it is incorrect or no longer relevant. If applicable, updated information will be shared with third parties who had access to the original data.
  • You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the consequences of such a withdrawal.
  • You have the right to raise a complaint regarding non-compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) by our organization, and if the issue is not resolved, to report it to the Office of the Privacy Commissioner of Canada.
  • We will provide access to personal information in an alternative format to a person with a sensory disability who has the right to access personal information under PIPEDA and requests it in an alternative format if (a) a version of the information already exists in that format; or (b) converting it into that format is reasonable and necessary to enable the person to exercise their rights.

Contact details:

Cépat
1140 Avenue Beaumont
Ville Mont-Royal, Qc
H3P 3E5

Website: https://cepat.ca
Email : sgosselin@cepat.ca
Phone : 514-596-0400